Your legal right to cancel a product order starts from the date of order confirmation or the date you purchase in-store. You have a period of 14 working days (including delivery) in which you can cancel your order/return products along with proof of purchase (receipt).
Due to Supplier terms, Advanced Nutrition Programme products can only be refunded within 7 days of purchase as long as the seal is properly intact, along with proof of purchase. Products can not be exchanged for treatments.
Spa Offers, Packages & Vouchers are non-refundable. Vouchers can be redeemed on full price treatments only, (unable to redeem on discounted offers, reduced spa packages, course treatments and some products.) Gift Vouchers can be redeemed online or in person. Gift Vouchers are valid for 6 months from the date of purchase.